Accessibility Statement
Accessibility statement for My Care Bubble
This accessibility statement applies to the My Care Bubble platform.
My Care Bubble is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience and applying relevant accessibility standards.
Compliance status
My Care Bubble aims to conform to the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.
The platform is currently partially compliant with WCAG 2.2 AA due to the areas for improvement listed below.
How accessible this service is
We know some parts of the service may not yet be fully accessible. For example:
Some interactive elements may not be fully optimised for keyboard-only navigation
Some content may not yet fully support screen reader technologies
Colour contrast may not meet required standards in all areas
Some dynamic or complex workflows may require further accessibility refinement
We are actively working to address these areas.
What we are doing to improve accessibility
We are taking the following steps to improve accessibility:
Reviewing the platform against WCAG 2.2 AA criteria
Improving keyboard navigation and focus management
Enhancing compatibility with assistive technologies such as screen readers
Improving colour contrast and visual clarity
Incorporating accessibility into ongoing product development and testing
Accessibility is considered as part of our continuous improvement process.
Reporting accessibility problems
If you experience any difficulty using My Care Bubble, or require information in a different format, please contact us:
Email: info@mycarebubble.org.uk
When contacting us, please include:
A description of the issue
The page or feature you were using
The type of device and assistive technology (if applicable)
We aim to respond to accessibility enquiries within a reasonable timeframe.
Enforcement procedure
If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS), which provides advice and support on accessibility and equality issues.
Technical information
My Care Bubble is designed to be compatible with:
Modern web browsers
Screen readers where supported
Standard accessibility features built into operating systems
The platform is delivered as a web-based application and is designed to be responsive across devices.
Preparation of this statement
This statement was prepared on: 1st May 2026
It is based on:
Internal review of the platform against WCAG 2.2 AA criteria
Ongoing accessibility improvements and development practices
This statement will be reviewed regularly and updated as improvements are made.